Client Testimonials
Deloris Sanders Mungo
"I have lived in the midlands all of my 64 years. My passion in life since I was a child has always been animals and their care. I don't know why God instilled it in me, but He did. I have probably had more well cared for pets than anyone you have ever known. I would do anything to ensure that my pets live a good,long,healthy life and some have lived to be as old as twenty. But when they have lived their life and gone across that Rainbow Bridge, I want the same care and dignity for them when they have gone from me. They made my life better, and I want them to be remembered in a special way. For every pet I have had that has passed on, I have used Midlands Pet Care and Brent Caughman who is genuinely one of the most caring and finest people I know . He shows the same compassion to the sad families of the pets we've lost as he does to the families of people who have passed. His staff has been respectful and caring- never making light of people's feelings and tears when they pick up the ashes of their beloved pets. They have a lovely and appropriate selections of urns, frames, candles, markers and other items that we might need. Return time of the pet's ashes is prompt. Many of my pets have been large older dogs that were more comfortable being euthanized by my vet at my home. Brent Caughman has personally come to my home immediately afterwards to pick up the body of my beloved pet at home. Whenever it has had to be done at a veterinarian's office, I ALWAYS specifically specify that the body of my pet be picked up ONLY by Midlands Pet Care as many vets use a non-local service and I like to support local businesses. Brent Caughman also purchased the Pet Rest Cemetery which is where my family's Irish Terrier Judy was buried when I was a little child.....I think it is wonderful that he saw the beauty in having a place that people can even bury their pet if they don't want cremation and know they may have to move somewhere far away. Their pet is still buried in a place where they can go back and pay homage if they wish -- and, why not? Our pets are truly our family members. I am so glad to have such a fine place as Midlands Pet Care and a person such as Brent Caughman and his staff to take care of our beloved pets when we finally have to say goodbye, and I would highly recommend them if you want and expect dignity for your deceased pets at affordable prices. I would never use anyone else."
Denise Wilkinson, CEO, Pawmetto Lifeline
"Pawmetto Lifeline has been blessed to have a long standing relationship with Brent Caughman, the owner and CEO of Midlands Pet Care. This company has not only provided great customer service for our organization but they have provided professional services for some of the most difficult and sensitive times ~ services that are needed when a beloved companion pet passes. Midlands Pet Care has also been a long standing supporter of our organization ensuring that our work can continue on a daily basis so we can serve companion pets in need. We are proud to call Brent Caughman a business partner and supporter of our life saving mission."
A.S.
"I wasn't able to speak the afternoon I picked up my Schotze. Thank you for what you do! I've had Schotze and her sister Mae since they were 6 weeks old. They bring me joy. Thank you,"
A.H.
"Thank you so much for the kind gesture during my loss of my cat "Gucci." I really appreciate it."
L & D
"Thank you so very much for showing us kindness and caring during the loss of our Cooey Bear. We appreciate your taking care of her ~ and us. With love,"
Beth D.
"Thank you so much for making this an easy process. We didn't know what to do, Amanda was amazing.
The paw prints were beautiful. Thank you for everything."
Courtney C.
"Great place. They are always available 24/7 to help you lay your beloved pets to rest. Great communication, kind people, and great prices."
Zaz
"The employees were so kind and gentle to my partner and I after we suddenly lost our cat. once leaving her in their care they had her back to us within 48 hours. the base urn is a beautiful marble urn. we also got two clay paw prints and asked for one ink paw print. we received both clay paw prints with her name engraved and three sets of ink paw prints. they also included a card with a hand written note and a couple other miscellaneous things.
They also have a military discount so that was a plus!"
Eli C.
"I brought two of my fur babies here to be cremated. They were so kind and sensitive. I lost my baby boy bootons in and I was really struggling and they were nothing but kind to me. Even allowing me to bring in my urn so I could have my baby come home in a urn with our picture in it. It’s a place I hate to have to go to but am happy is here."
Niki S.
"Midlands Pet Care goes above and beyond for the families they help! I called a couple of weeks ahead of time for information and was given exactly what I needed. When the time came they were very accommodating for our needs and everyone was so sympathetic and comforting! The gentleman that came to the house to pick our baby up even said "I'll walk over here and give y'all some time to say goodbye. Take as long as you need". Highly recommend them and will forever be grateful!"
Jennifer W.
"Thank you Midlands Pet Care for taking such good care of our Reesie girl! She passed very quickly and unexpectedly, and we are just heartbroken. You quietly came into our home to pick her up and never made us feel rushed as we took turns telling her goodbye and giving a last kiss and head rub. It’s a comfort to have a little part of her still here with us. Midlands Pet Care was also less expensive than some of the other places I called. Thank you again!"
Kourtney K.
"What an awesome and caring business! You can tell they are family owned just by talking over the phone. After having to make an emotional decision with our family dog and endless phone calls to find a decent cremation business I was starting to lose hope. So glad Midlands pet care answered. Brett and Amanda thank you for doing what you do , I will refer and recommend your business to anyone in need. We are grateful! ♥️"
Alison S.
"Thank you for your care and compassion after the loss of my dog and best friend, Diva.
The kindness and professional care
touched my heart tremendously.
Although my emotions were so raw that day, my only wish was that I had chosen to get a cast of her footprints.
I am so glad someone gave me information about your services.
Thanks again!"
🐾💞
Tripp R.
"They were 100% professional when we needed them most."
John H.
"Midlands Pet Care was extremely helpful and a guiding light when I had to call upon them for their services for Copper this month. Their guidance and compassion was felt and appreciated. I will always be grateful and remember them for their compassionate care shown to Copper."
Abby N.
"The staff here are incredibly compassionate. The services are affordable, prompt, and trustworthy, and even just the basic urn is lovely and comes with individual cremation, although they have plenty of other options for memorials/services. Beth and the GM (I'm so sorry I can't recall your name!) are incredibly kind and helpful. When I lost my elderly dog on Christmas Eve in the late evening, they showed up for us without hesitation and were incredibly patient. They allowed us all the time we needed, and made a very difficult process so much easier. They were absolute saints, and on a holiday night, no less! I haven't been able pick him up yet (no fault of the company), but I trust he's safe and sound until I am able to do so."
Terri J.
"These people are the real deal. Just as nice, caring and professional as they can be. All of their extra touches really helped when Miss Kitty died at a ripe old age of 16."
Kristen LR.
"Midlands is hands down above and beyond the most wonderful place to entrust your loved ones cremation. They just did my second baby, Violet, I lost last weekend and they were so accommodating, sweet, calm and understanding. It's not a service you ever want to need but it's good to know such great people are here to serve."